Pengaruh Pelayanan dan Fasilitas Terhadap Layanan Pada Klinik Woundcare Rumah Rara Wonogiri
Keywords:
services, facilities, services.Abstract
The purpose of this study was to determine the effect of services and facilities on services at the Rumah Rara Woundcare Clinic. This type of research uses quantitative methods. The population in this study were customers of the Rumah Rara Woundcare Clinic. The number of samples was 56 respondents. The data collection method used was a questionnaire and observation, where the data used a linkert scale, the test tool used to test the data analysis was using the SPSS 25 program. The results showed that services did not have a positive and significant effect on services, while facilities had a significant and positive effect on services at the Rumah Rara Woundcare Clinic.
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