THE EFFECT OF HUMAN RESOURCE COMPETENCY TRAINING AND ADMINISTRATIVE SYSTEM FOR PHARMACEUTICAL PERSONNEL CAPABILITY IMPROVEMENT AT UDB MEDIKA PHARMACY
DOI:
https://doi.org/10.47701/icohetech.v4i1.3427Keywords:
UDB Medika, Pharmacy, Competency Training, Administrative System, Knowledge levelAbstract
UDB Medika Pharmacy is a new form of business that was established to increase the income generating of Duta Bangsa University, Surakarta. The lack of experience of Pharmacy Staff at the UDB Medika Pharmacy as practitioners in the pharmacy sector creating human resources in UDB Medika pharmacies requires real training in carrying out pharmaceutical service standards in pharmacies. This study aims to assess the level of knowledge and ability of pharmacy staff, and to find out whether there is a significant influence before and after the Human Resources Competency and Administration System training for pharmacists at UDB Medika Pharmacy. This study was a pre-experimental study with a one-group design that was given a pre-test and a post-test. The results of this study indicate that the average score after training is 78.51, which is higher than the score before training, which is 52.58. Competency Training on Human Resources and Administrative Systems for pharmacists at UDB Medika Pharmacy has been proven to be able to increase the knowledge and skills of pharmaceutical staff at UDB Medika pharmacies in providing pharmaceutical services in accordance with pharmacy service standards at pharmacies, assessed from test results before and after training.
References
M Mourboy. Strategi Pengembangan Bisnis pada Apotek (Studi Kasus Apotek Citra 1 dan Apotek Holong). JII. 2022;7(7):9471-91. https://doi.org/10.36418/syntaxliterate.v7i7.8645
EH Rhomah. Analisis Kinerja Apotek Avicena Menggunakan Pendekatan Balanced Scorecard Dengan Analisis SWOT. JIIS. 2022;7(2). https://doi.org/10.36387/jiis.v7i2.997
Permenkes RI. Standar Pelayanan Kefarmasian Di Apotek. No.35;2014.
Humas BKPK.Transformasi Kesehatan Sukseskan Tujuan Pembangunan Kualitas Hidup Masyarakat. Badan Kebijakan Pembangunan Kesehatan.2022 cited [07 April 2023]. Available from: https://www.badankebijakan.kemkes.go.id/transformasi-kesehatan-sukseskan-tujuan-pembangunan-kualitas-hidup-masyarakat/
Reza Nanda Nugraha, Guntur Maha Putra, Rika Nofitri. Analisis Persediaan Stok Obat Di Apotek RSUD HAMS Kisaran Dengan Metode SCM. JOCSTEC. 2023;1(1):28-34. https://jurnal.padangtekno.com/index.php/jocstec/article/view/11
Sarkawi D, Oktaviani A, Priadi A, Khansa T. Analisis Pelayanan Prima Atas Kepuasan Konsumen Pada Apotek K24 Bambu Apus Jakarta Timur. Petir. 2018;11(2):125-47. https://jurnal.itpln.ac.id/petir/article/view/345
Septyanasari, Cindy & Wijaya, Suparna. Pajak Penghasilan Atas Usaha Apotek Waralaba di Kabupaten Klaten. Fintax . 2021;1(2). https://doi.org/10.52421/fintax.v1i2.166
Khabib Alia Akhmad, Maulidavito T, Prakoso YT. Penerapan Aplikasi Teknologi Informasi pada Usaha Mikro Kecil dan Menengah (UMKM). BISMAK. 2022;2(2):33-6. https://ojs.udb.ac.id/index.php/BISMAK/article/view/2150
KA Akhmad, S Purnomo. Strategi Pemasaran Online Menggunakan Judy Strauss Framework Pada Pelaku Umkm Kota Surakarta Di Era Covid 19. JPIM. 2021;6(2). https://doi.org/10.30736/jpim.v6i2.754
Dewi AO, Ningrum EC. Buku Panduan Pembuatan “Jejamons” Instan Dengan Komposisi Utama Echinacea, Temulawak Dan Jahe
Permatasari DAI, Listyani TA. Inovasi Es Lilin Jamu dan Knowledge Empowerment Terhadap UMKM Jamu Tradisional Di Kampung Surobawan, Surakarta. SJP. 2023;2(2):141-9. https://ejournal.uinsaizu.ac.id/index.php/sjp/article/view/7127
PI Listyorini. Pengaruh Mutu Pelayanan Terhadap Kepuasan Pasien Pendaftaran Rawat Jalan Di UPTD Puskesmas Sawit Boyolali. SIKesNas. 2022. https://ojs.udb.ac.id/index.php/sikenas/article/view/2109
