ANALISIS GAP KINERJA DAN KEPUASAN PASIEN DI INSTALASI FARMASI RUMAH SAKIT UNIVERSITAS SEBELAS MARET . Duta Pharma Journal, [S. l.], v. 4, n. 1, 2024. Disponível em: https://ojs.udb.ac.id/DJP/article/view/4213. Acesso em: 22 sept. 2026.