Tourism Village Management Based On Information Technology With Destination Management System


  • Singgih Purnomo Duta Bangsa University
  • Endang Siti Rahayu Sebelas Maret University
  • Asri Laksmi Riani Sebelas Maret University
  • Suminah Sebelas Maret University



Information and Communication Technology, Tourism Village, Destination Management System


The development of technology has increased the ability of the tourism industry to increasingly develop. This is marked by the use of information and communication technology in tourism marketing. This study aims to review the implementation of the Destination Management System in Tourism Villages in Indonesia. This study uses qualitative methods and the object of this study is the Ponggok tourism village in Klaten Regency. The results show that the application of the Destination Management System in the tourism village is not optimal. The information and communication technology used is limited to social media, the web system owned by the village has not been optimized for online services.


J. (Jamie) Kim and D. R. Fesenmaier, “Sharing Tourism Experiences: The Posttrip Experience,” J. Travel Res., vol. 56, no. 1, pp. 28–40, 2017.

B. Pan, T. MacLaurin, and J. C. Crotts, “Travel blogs and the implications for destination marketing,” J. Travel Res., vol. 46, no. 1, pp. 35–45, 2007.

E. Oliveira and E. Panyik, "Content, context, and co-creation: Digital challenges in destination branding with references to Portugal as a tourist destination," J. Vacat. Mark., vol. 21, no. 1, pp. 53–74, 2015.

J. Fotis, D. Buhalis, and N. Rossides, “Social Media Impact on Holiday Travel Planning,” Int. J. Online Mark., vol. 1, no. 4, pp. 1–19, 2011.

D. Leung, R. Law, H. van Hoof, and D. Buhalis, “Social Media in Tourism and Hospitality: A Literature Review,” J. Travel Tour. Mark., vol. 30, no. 1–2, pp. 3–22, 2013.

Y. Huang, C. Basu, and M. K. Hsu, “Exploring motivations of travel knowledge sharing on social network sites: An empirical investigation of U.S. college students,” J. Hosp. Mark. Manag., vol. 19, no. 7, pp. 717–734, 2010.

K. H. Yoo and U. Gretzel, “Influence of personality on travel-related consumer-generated media creation,” Comput. Human Behav., vol. 27, no. 2, pp. 609–621, 2011.

D. Buhalis, "Tourism and information technologies: Past, present, and future," Tour. Recreat. Res., vol. 25, no. 1, pp. 41–58, 2000.

U. Gretzel, Y. L. Yuan, and D. R. Fesenmaier, “Preparing for the new economy: Advertising strategies and change in destination marketing organizations,” J. Travel Res., vol. 39, no. 2, pp. 146–156, 2000.

D. Aurélien and R. J. Desiré, “An Evaluation of Destination Management Systems in Madagascar with Aspect of Tourism Sector,” Am. J. Ind. Bus. Manag., vol. 04, no. 09, pp. 514–522, 2014.

M. Sigala, “Examining the adoption of destination management systems: An inter-organizational information systems approach,” Manag. Decis., vol. 51, no. 5, pp. 1011–1036, 2013.
V. Ndou and G. Passiante, “Value Creation in Tourism Network Systems,” Inf. Commun. Technol. Tour. 2005, pp. 440–451, 2005.

S. M. Edwin, W. C. Wibowo, and M. R. Shihab, “The effects of tourism information quality in shaping tourists’ visiting interest,” J. Phys. Conf. Ser., vol. 1193, no. 1, 2019.

J. Navío-Marco, L. M. Ruiz-Gómez, and C. Sevilla-Sevilla, “Progress in information technology and tourism management: 30 years on and 20 years after the internet - Revisiting Buhalis & Law’s landmark study about eTourism,” Tour. Manag., vol. 69, no. December 2017, pp. 460–470, 2018.

UNCTAD. 2005a. "E-tourism in developing countries: more links, fewer leaks". Linking Economies. The issue, In Brief, Number 6. UNCTAD.

UNCTAD. 2005b. Global Economic Trends: the Tourism Industry. accessed on April 23, 2009, at 20.38 West Indonesia Time.