CONSUMER LAW PROTECTION OF GOODS FOR SALE THROUGH ONLINE IN MALAYSIA

  • Nor Safiya Qaisara Universitas Duta Bangsa Surakarta
Keywords: Law, Consumer Protection, Sale Through Online

Abstract

Every person has the right to recognition, guarantees, protection and certainty of law that is fair and the same treatment before the law. Consumers as users of goods should have obtained guarantees for goods used, but in the field there are still many consumers who are tricked into buying and selling online who rarely report to law enforcement officials due to lack of education. What is advertised with the reality that many are not appropriate so that consumers suffer losses. The problem in this research is how the legal protection for consumers in buying and selling online. This research method uses a normative juridical approach, by collecting library study data, to determine the form of protection. The data obtained were analyzed qualitatively. Based on the results of the study found that consumers legally get legal protection in the form of supervision and guidance. The Malaysian government imposes civil sanctions in the form of compensation for naughty producers, so there is a guarantee that if goods purchased online are damaged, then the consumer has the right to sue for the online goods producers.

Published
2020-10-20